It’s super easy! You can do it from the home page on our website – with clear instructions provided. If you have any issues, simply call our customer success team on 1300 246 693 and they will talk you through it.

You don’t have to be a NDIS participant and have a number to shop with us! However, if you are Plan Managed and want us to handle direct claiming from your Plan Manager you will need to include your NDIS number when setting up your account. We have such a wide range of products; we believe everyone will find things they would like to purchase.

The Chooze Shop is more than just a store; we're a community committed to supporting individuals with disabilities. What sets us apart is our focus on accessibility and convenience. We understand the diverse needs of our community, offering NDIS friendly invoicing, the ability to easily compare and purchase products from multiple Australian sellers at once, and direct claiming through Plan Managers to simplify your shopping experience (with no out of pocket expense!)

Whether you are Self-Managed or Plan Managed, your account will provide a clear history of all your invoices, making claiming easy.

You can do a reset within your account, and you can also set up your account, so you receive a code each time you login, meaning you don’t have to remember a password, and have extra security on your logins. If you're having any difficulty with your account, please feel free to contact us on 1300 246 693 or by e-mail at info@chooze.com.au.