MedAlert PLUS Medical Alert Pendant, Watch & Brooch 4G with GPS
The NDIS Support Item Reference Number provided is a guide only. Please note that each purchase must align with your individual plan goals and needs, and eligibility may vary based on your disability type and NDIS plan. Final approval for claims is determined by the NDIS.
Description
MedAlert PLUS is Australia's lightest 4G GPS medical alert watch, just 28 grams. Wear it your way with the included 3-in-1 wearable system: wristwatch, lanyard, or brooch clip. Real-time GPS tracking, automatic fall detection, and two-way calling, all on the Telstra 4G network. NDIS and My Aged Care funded, ask us how.
Important: This device is a 4G-enabled smartwatch and includes a 12-month Telstra SIM with data and voice plan. After the first year, you can choose to renew the plan for an additional 12 months at $75.00.
Features
- 4G GPS real-time tracking
- 3-in-1 wearable system (wristwatch, lanyard, or brooch clip)
- SOS emergency button
- Two-way calling
- Automatic fall detection
- Geofencing alerts
- Live & historical GPS tracking
- Heart rate monitor
- Medication reminders
- GPS signal loss alerts
- Browser-based web portal (no app needed for carers)
- Remote settings management
- Multi-carer / family access logins
- Manage multiple devices from one portal
- Real-time location via portal
- Activity & location history
- Optional 24/7 emergency monitoring upgrade
- No lock-in contracts
SIM Renewal (Year 2+): $75/year
Optional 24/7 Emergency Monitoring: $345/year
SETUP GUIDE
- Charge the watch fully before first use
- Visit the MedAlert web portal (browser — no app needed for carers)
- Create a portal account using the device serial number
- Add emergency contacts and set up carer/family access logins
- Configure geofence zones, alerts, and medication reminders remotely
- Test the SOS button to confirm two-way calling is operational
- Optionally activate the 24/7 Emergency Response Centre plan
- For assisted setup: 02 7227 5833 or support@medalert.io
Specification
| Specification | Detail |
|---|---|
| Device Type | 4G GPS Medical Alert Watch (Ultra-Slim) |
| Weight | 28 grams – Australia’s lightest 4G medical alert watch |
| Network | Telstra 4G |
| Water Resistance | 3 ATM (30 metres) |
| Wearable Options | Wristwatch | Lanyard | Brooch Clip (all included) |
| SIM Included | Yes – 12-month Telstra voice & data plan |
| Portal Access | Browser-based – no app download required for carers |
| Optional Monitoring | $345 per year – 24/7 Emergency Response Centre |
Warranty
12-Month Warranty: MedAlert stands behind the quality of its product with a comprehensive 12-month warranty. This warranty safeguards customers against any manufacturing defects, promising repair or replacement to maintain the product's optimal functioning over time.
Shipping Information
Shipping Weight: 0.5 kg
Shipping Dimensions: 16 × 11 × 5 cm
Cubic Volume: 0.00088 m³
AT-HM Classification
ISO Code: 22 29 06
Category: Prescribed
Item:
22 29 06 - Personal emergency alarm systems (Prescribed)
Based on the Australian Government Assistive Technology and Home Modifications List. Eligibility should be confirmed against the participant's assessed needs and support plan.