We're taking a short break and will be back to support you from Monday 5th January 2026.
The NDIS Support Item Reference Number provided is a guide only. Please note that each purchase must align with your individual plan goals and needs, and eligibility may vary based on your disability type and NDIS plan. Final approval for claims is determined by the NDIS.
The ResQme is designed to safely evacuate a non-ambulant person from a building in an emergency situation. The Evacuee may be in a wheelchair or they may not be able to walk down stairs, if the lifts are not available due to fire or an electrical failure. The ResQme is a bright yellow/gold colour with bright green Pulling Straps to stand out in poor light conditions. The yellow Storage Bag and Pulling Straps have some Hi Vis Tape made to Australian Standard 906.4.
Many fires start at night. If the electricity is turned off, Rescuers need to find the ResQme in poor light. Outside of the building, the bright colours and reflective tape will help the outside Rescuers see the ResQme coming. This allows them to assist evacuation away from the building. When not in use, the ResQme can hang from a hook or be stored in a cupboard, ready to use when an evacuation is necessary. This item is not suitable for most spiral staircases.
Item # 220M
Design Application Number: 14534 / 2011
Safe Working Load (SWL): 200kg / 440lbs
Size:
Cleaning & Storage: Keep away from direct UV rays. Keep in a clean and dry environment. Do not subject to extreme temperatures or environment changes. Wipe clean with a hospital grade disinfectant. The foam pillow can be separated from the ResQme. Remove the pillow foam and wash in a tub. Squeeze to remove excess water and air dry in the shade. Without the foam, the product can be washed up to 80°C (176°F). Air dry before use and storage. Inspect after cleaning, and report any concerns or damage that may affect use in an emergency, and then withdraw from service and seek advice.
The ResQme is slippery. Do not step into or stand on it. Keep it away from children. Have regular training from a Manual Handling Advisor on how to use the ResQme as part of the emergency evacuation education. After training, with someone already on the floor, it should take about 1 minute 25 seconds to start pulling them to safety.
Note for Trainers: This product may not be suitable for use on some circular staircases. Ensure all doorways are wide enough to allow this product to pass through. Allow caution when turning corners fast as a high lateral force may make the product roll over, although we are not aware of this ever happening. If evacuating a large bariatric person, it may be necessary to have more than one person pulling. It is good to have the total weight of the people pulling, near to or equal to the weight of the evacuee. Also using the Extension Straps (sold separately) will lengthen the Pulling Straps so more people can hold the straps without being too close to each other. Remember more Rescuers will be needed to hold the weight back when descending stairs.
General Manual Handling Warning: Manual Handling products are designed to assist carers to help patients. They will not make the carer stronger or fitter, but with correct training and use of the products, should make manual handling easier and safer for both staff and patients. When training, practise with an able-bodied colleague. If any procedure is not comfortable or is difficult and puts the carer or patient in a dangerous position, the participants should call out to stop the manoeuvre, recover and recommence. Never jeopardise your health by straining, twisting or being incorrectly positioned when manual handling. Always select the most appropriate equipment for the patient’s current condition and if in doubt, use mechanical equipment. Ask your Manual Handling adviser for individual guidance.
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